We are looking for a superstar Front Door Host/Hostess As a Host/Hostess at Night Tales Loft You will be at the forefront of our venue, welcoming guests, managing bookings & providing first class customer service. Guest experience will be at the heart of everything you do and your passion for all things hospitality. A genuine passion for delivering quality service is essential to be successful in this role and attention to detail will be crucial to ensure every guest leaves feeling satisfied. There will be an element of multitasking within your role and you may be asked to work across other departments on occasion, however we believe this allows our team members the opportunity to adapt and develop within the venue. The Role requirements & Responsibilities: Passionate about delivering the highest levels of service with a desire to learn, work hard and progress Comfortable in a front line role facing the public Comfortable dealing with large capacity groups Empathetic and able to build relationships An open personality who is relaxed and natural in their interactions Accurate with good attention to detail Demonstrable desire to pursue a hospitality career Able to work effectively as part of a team Previous experience in a fast-paced service environment Checking & scanning tickets for guests upon entry to the venue Assisting with the management of the cloakroom Providing bookings reports at the end of shift