Milehouse Medical Practice, a 3300 patient GP Practice in Newcastle under Lyme, is looking for an experienced Practice Manager to take on the role when the current manager retires at the end of March.
The Practice is high performing in all aspects of General Practice and has a loyal and dedicated workforce.
Main duties of the job
To manage and co-ordinate all aspects of organisation functionality, motivating and managing staff, optimising efficiency and financial performance, ensuring the organisation achieves its long-term strategic objectives in a safe and effective working environment.
Lead the team in continuing to promote and provide a high quality of care service.
About us
The Practice consists of 3 Partners, a Practice Manager, a Practice Nurse, a healthcare assistant, administration staff and an ARRS care co-ordinator.
The Practice is based in a CHP building shared with another GP Practice and community services and there is an excellent working environment amongst all the staff who work here.
Job responsibilities
The Practice Manager is responsible for overseeing the day-to-day operations of the organisation, ensuring staff achieve their primary responsibilities. Core responsibilities include:
1. Functional management of clinical and administrative staff.
2. HR processes, including managing recruitment, retention, contractual issues, probationary reviews, performance, and disciplinary and grievance issues.
3. Establishing, reviewing, and updating job descriptions and person specifications.
4. Developing, implementing, and embedding an effective staff appraisal process.
5. Ensuring compliance with HR regulations and providing appropriate training for staff.
6. Liaising with the Primary Care Network (PCN) and locality commissioners.
7. Managing procurement of organisation equipment, supplies, and services.
8. Coordinating the review and updating of all organisation policies and procedures.
9. Leading change and continuous improvement initiatives.
10. Ensuring compliance with NHS contractual obligations.
11. Engaging with patients and maintaining the effective running of the Practice Patient Participation Group.
Person Specification
Qualifications
* Good standard of education with excellent literacy and numeracy skills.
* Experience of working with the general public.
* Experience of working in a healthcare setting.
* Experience of managing multidisciplinary teams.
* Experience of performance management including appraisals, staff development, and disciplinary procedures.
* Educated to degree level in healthcare.
Experience
* NHS/primary care general practice experience.
* Experience of managing multidisciplinary teams.
Other Requirements
* Flexibility to work outside of core office hours.
* Maintain confidentiality at all times.
* Full UK driving licence.
Personal Qualities
* Polite and confident.
* Flexible and co-operative.
* Excellent personal skills.
* Motivated and proactive.
* Ability to use initiative and judgement.
* High levels of integrity and loyalty.
Skills
* Excellent communication skills (written, oral, and presenting).
* Excellent leadership skills.
* Ability to prioritise, delegate, and work to tight deadlines.
* Proven problem solving and analytical skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.
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