Job summary Whipps Cross Hospital is looking to recruit a Healthcare Support Worker (HCA) Band 3 who will work Outpatients at Whipps Cross Hospital. This post is open to individuals who are both experienced Healthcare Support Workers or those new to care. Individuals that are new to care will receive support to complete the Band 3 competencies and progress into a Band 3 role within six months upon successful completion of all required competencies. We are looking for compassionate and motivated individuals who are passionate about delivering high-quality, person-centred care in a hospital setting. The role involves undertaking a range of delegated clinical tasks, such as: Patient observations (e.g., monitoring vital signs) Assisting with personal care and mobility Supporting patients' nutritional and hydration needs Undertaking limited range of delegated duties (e.g. taking blood pressure, recording ECG, MRSA screening) Simple wound dressings Strong teamworking and communication skills are essential to ensure the comfort, wellbeing, and safety of our patients. Due to government threshold guidelines the trust is unable to provide sponsorship for this role As part of the recruitment process for this post, candidates will be required to complete an online literacy and numeracy test and only if they pass this, will they be invited to a formal interview. Main duties of the job The post holder will be an integral part of the nursing team actively taking part in meeting the needs of patients and of the service in accordance with agreed standards under direct supervision of the registered nurse. The post holder will continue to develop essential competencies though training and practice to ensure safety and quality are the priority. This post attracts individuals who are new to care. You will receive support to complete the Band 3 competencies and progress into a Band 3 role within 6 months upon successful completion of all required competencies; until then, you will be placed at a Band 2 salary. About us Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers. The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients. Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together. We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment. Date posted 17 April 2025 Pay scheme Agenda for change Band Band 3 Salary £29,176 to £30,225 a year per annum inc Contract Permanent Working pattern Full-time Reference number 259-6722498WXH-E Job locations Whipps Cross University Hospital Whipps Cross Road London E11 1NR Job description Job responsibilities For further information on this role, please see the attached detailed job description and person specification. The job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge that is required. This post attracts individuals who are new to care. You will receive support to complete the Band 3 competencies and progress into a Band 3 role within 6 months upon successful completion of all required competencies; until then, you will be placed at a Band 2 salary Job description Job responsibilities For further information on this role, please see the attached detailed job description and person specification. The job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge that is required. This post attracts individuals who are new to care. You will receive support to complete the Band 3 competencies and progress into a Band 3 role within 6 months upon successful completion of all required competencies; until then, you will be placed at a Band 2 salary Person Specification Experience Essential Experience of working in a patient care setting or customer facing environment Desirable Acute care setting Skills Essential Patient focused Good communication and interpersonal skills Capable of dealing with sensitive and distressing situations Able to use initiative Caring and Compassionate Knowledge Essential Understanding of some of the special needs of people during illness Qualifications Essential NVQ Level 2 or Equivalent or willing to work towards Diploma Level 2 or equivalent Basic Numeracy and Literacy Desirable Care Certificate Other Essential Ability to communicate effectively, and demonstrate excellent communication skills: verbal, listening & written Legible handwriting Be able to demonstrate an understanding of the concept of confidentiality Specific requirement Essential To be able to work a 24 hour rotation. This will include, week-ends and public holidays To be involved with an on-call system where required. (Trust policy for flexible working) To be able to engage with manual handling using manual handling aids e.g. hoists following training. To be physically fit Person Specification Experience Essential Experience of working in a patient care setting or customer facing environment Desirable Acute care setting Skills Essential Patient focused Good communication and interpersonal skills Capable of dealing with sensitive and distressing situations Able to use initiative Caring and Compassionate Knowledge Essential Understanding of some of the special needs of people during illness Qualifications Essential NVQ Level 2 or Equivalent or willing to work towards Diploma Level 2 or equivalent Basic Numeracy and Literacy Desirable Care Certificate Other Essential Ability to communicate effectively, and demonstrate excellent communication skills: verbal, listening & written Legible handwriting Be able to demonstrate an understanding of the concept of confidentiality Specific requirement Essential To be able to work a 24 hour rotation. This will include, week-ends and public holidays To be involved with an on-call system where required. (Trust policy for flexible working) To be able to engage with manual handling using manual handling aids e.g. hoists following training. To be physically fit Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Barts Health NHS Trust Address Whipps Cross University Hospital Whipps Cross Road London E11 1NR Employer's website https://www.bartshealth.nhs.uk (Opens in a new tab)