Job summary
We currently have an exciting opportunity for a ward clerk to come and join our team. The post holder will undertake clerical work, necessary in the efficient running of the surgical short stay unit, and will need to work without supervision, using their own initiative when dealing with enquiries that arise. The post also demands the ability to communicate at all levels with patients, relatives and medical colleagues to maintain a high standard of service to meet the needs of the patients.
Main duties of the job
The post-holder will be an integral part of the team ensuring that it runs smoothly on a day to day basis. The ward clerk will undertake clerical work, necessary in the efficient running of the surgical short stay unit, and will need to work without supervision, using their own initiative when dealing with enquires that arise. The post also demands the ability to communicate at all levels with patients, relatives and medical colleagues to maintain a high standard of service to meet the needs of the patients.
About us
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.
You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.
We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.
All new staff will be subject to a probationary period covering their first six months in post.
Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.
Job description
Job responsibilities
1. To provide support regarding communication for staff within the Trust and with patients/ relatives, to facilitate a successful outcome of all To keep a full record of patients admitted and discharged,, Hospital Number, follow-up appointment, movement of notes, and patient information. Updating IT systems for admission and discharge of patients3. Duties to include but not exhaustive: -a) To update IT systems: to include, admissions, discharges, updating of patient details (correct address, GP details, next of kin).b) To ensure that the patient is admitted under the correct To file admission packs for new patients in accordance with admission pack filing To make/request follow up appointments for discharged To file discharge episode in accordance with discharge filing To support Ward staff in dealing with telephone enquiries.
2. g)To sort and distribute mail, re-addressing discharged patients' any faults/work required or faulty equipment to facilities help desk and clinical To support with the training of new members of staff.
Person Specification
QUALIFICATIONS
Essential
3. Good basic education
Desirable
4. GCSEs or Equivalent
COMMUNICATION SKILLS
Essential
5. Able to communicate clearly with a wide range of people including: consultants, junior doctors, nurses, patients and relatives.
Desirable
6. Clear, good telephone manner
EXPERIENCE
Essential
7. Working on your own initiative in a busy environment including the public
Desirable
8. Previous experience