Call Centre Customer Care Agent: This well established award winning business travel company are expanding their Customer Care team and seeking candidates with previous call centre experience. Office based in Birmingham. Paying £23400. Call Centre Customer Care Agent, Responsibilities: Communicate with customer over the phone, email and live chat to effectively resolve travel issues Exceed customer expectations when managing bookings, queries and request Answer customer requests and their travel advisor and think out-of-the-box to provide solutions. Call Centre Customer Care Agent, Skills Required: Min of 1 years working experience in a call centre Experience of working with KPIs specifically with a focus on quality Experience of supporting customers via email, phone and live chat Additional Information: Paying £23500 Office based in Birmingham Working hours on a rota between 8am - 7pm working a 37.5hr week Working 1 weekend in every 7 weeks Full 8 weeks training provided To apply for this Call Centre Customer Care Agent please either apply online, email your c.v to or call Amy on quoting Ref: AM59526