Company Description
Sauna & Plunge is a unique wellness experience concept in London, offering bespoke designed saunas and 3D printed plunge pools. The space in Shoreditch also features a calming studio for Yoga & Breathwork with a boutique cafe for customers to relax after their sauna and plunge experience.
Role Description
This is a full-time on-site role for a Wellness Club Manager located in London (Shoreditch & New Central London Location). The Wellness Club Manager will be responsible for overseeing the day-to-day operations of the wellness club and it's branches within London, managing customer service, employees, Technical and operational oversight, HR, Sales, events, customer offerings and packages and budgeting for the club. They should also have some experience in Marketing, Social media and understanding how to manage marketing campaigns with our Social media and events team.
They should be highly independent, extremely responsible and dependable and will report directly to the CEO running day to day operations on his behalf. The manager will be responsible for the day to day running of both facilities and therefore the sales, profitability and overall commercial success of the venture.
This role is an excellent opportunity for a hard working and aspiring individual who over time will be rewarded with promotions, increased responsibility and oversight over the organisation as a whole. This individual will be the right-hand man/woman to the CEO and founder and will be entrusted with a huge amount of responsibility and ownership.
Qualifications
* Health & Wellness and Employee Wellness management skills
* Customer Service and Communication skills
* Experience in budgeting and financial management
* Ability to multitask and work in a fast-paced environment
* Extensive knowledge/experience of Spa and Wellness/Fitness club operations.
* Certification in Wellness Management or related field is beneficial
* Marketing experience or ability (social media, newsletters, etc)
* CRM and Booking software experience (Mindbody, Glofox, etc)
* Operations management experience
* Hands-on and practical (may need to carry out handy work from time to time or be able to source maintenance teams fast!)
* Plant room / Water Dosing experience and certifications.
* Team leadership
* Management experience