Job summary
This role is an excellent opportunity to join the Patient Services Team and to develop a role in supervising staff in both the Case Note Store and Clinic Prep. This will offer excellent experience for future career progression in patient administration. The day-to-day management of these two areas will be led by the Medical Records Manager but supported by a Team Leader and Supervisor. The aim of the overall department is to ensure that appropriately prepared case notes are available for all outpatient attendances and for emergency admissions. We are looking for a full-time member of staff.
The main duties of the job are to support the Manager and Team Leader as follows:
1. Day-to-day supervision of staff to ensure that all teams are supported in locating, preparing, and providing case notes for all outpatient attendances and emergency admissions.
2. Recruitment and selection of new staff
3. Ensure induction and training of staff in liaison with departmental trainers.
4. Reporting sickness absences and conducting back-to-work interviews.
5. Prepare and adapt staff rotas.
Main duties of the job
To see the full detailed job description and main responsibilities of the job please refer the job description attached.
About us
Thank you for your interest in this role.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.
The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.
Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.
Job description
Job responsibilities
To see the full detailed job description and main responsibilities of the job please refer the job description attached.
Person Specification
Knowledge
Essential
6. Computer literate with excellent keyboard skills equivalent to RSAII
Desirable
7. Knowledge of 18 week pathways Working knowledge of PAS and the NHS in general
Qualifications
Essential
8. Good general education including English GCSE at grade C or above (or equivalent).
9. RSAII or equivalent / NVQ Level II Admin or equivalent
Desirable
10. European Computer Driving Licence
Further Training
Essential
11. Supervisory skills training or willingness to attend European Computer Driving Licence
Experience
Essential
12. Experience of working within an office environment
Desirable
13. Customer Care
14. NHS experience
15. Supervisory Experience
Contractual Requirements
Essential
16. Ability to work under pressure and adhere to strict deadlines.
17. Good team member
18. Diplomatic and tactful.