What's involved with this role: Temporary Command & Control System Configuration Manager Reference no: Lincolnshire BL 365181 Pay Rate: £17.24 per hour PAYE 37 Monday – Friday, normal working hours This opening assignment is for 4-5 months City: LINCOLN Management Vetting NB: Police Vacancy - only for candidates with a minimum of 5 years continuous UK address history. Please note that this vacancy is subject to a strict security vetting procedure. Responsible, under guidance, for providing support and advice to the Police about the high-level configuration and administrator of the C&C suite of systems and Pronto. Implement and test new business designs, amended designs, test and configure new functionality and software releases received from the supplier. They will have and maintain a thorough technical and business understanding of the C&C suite of systems, Pronto, associated interfaces and core police systems. Create and maintain positive communication to ensure strong and effective working relationships are developed with individuals, teams and colleagues, both internal and external to the business. Key responsibilities: Provide an effective systems configuration and administration service, including fixing defects and interpreting user requirements into specific system application designs and processes. Provide user advice, as appropriate to Lincolnshire Police C&C users, ICT colleagues, business teams and managers. Assist in the collation of system change requirements, working within both Lincolnshire and regional change processes. Ensure all configuration changes are documented and stored in an appropriate manner. Provide testing assistance to the business following system changes. Capture requirements, create use cases, and prepare written functional specifications for subsequent feasibility analysis, technical design and implementation. Analyse data, produce reports and provide domain and technology expertise, research and recommendations to meet business and functional requirements as applicable to project or product needs. Identify gaps or inefficiencies between business market requirements and existing or proposed solutions and develop recommendations for improvement. Conduct Proactive monitoring and highlight corrective actions required to ensure the continued efficient operation of the C&C suite of applications. Ensure secure use of the C&C suite of applications and technology by ensuring access levels are maintained and regularly audited. Key requirements: Full UK driving licence Attend external training courses and meetings out of force area Understanding of project methodologies such as PRINCE2 and Agile Understanding of ITIL processes and procedures Experience working as part of a team to deliver change Experience with working with issue tracking software Analytical experience Experience with working with issue tracking software Demonstrates skills and knowledge in customer service techniques. Demonstrate skills/ knowledge of planning, coordinating and prioritising. Ability to work on own initiative within the governance framework Ability to problem solve and demonstrates methodical approach to problem solving/ diagnosis of faults using appropriate tools. Proficient in the use of Microsoft Office (Word, Excel, Powerpoint, Outlook, Teams, Sharepoint) Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. Qualification details and any other experience/skills relevant to the role to help support your application (and help us to help you) – please give full details within your CV document. Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles. ALD Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please