What makes Community Integrated Care a great place to work: Do you want to work for the UK's leading health & social care charity? Do you have experience in Complex care and you are looking for your next new opportunity to make a difference? We are looking for an inspirational service leader looking to make a difference to lives of people we support. You must have experience of working within complex mental health & learning disability care as a leader and must have experience with Positive Behaviour support to be considered for this role! Community Integrated Care is currently seeking a dedicated and compassionate health and social care professional for a Complex Care Manager based in Liverpool Benefits & USP’s:
1. Salary of up to £34, per year depending on experience
2. Work doing the things you enjoy, meaning work never feels like work
3. Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
4. Managed by supportive senior leaders
5. 25 Days annual leave plus bank holidays (for full time, part time is worked out on a pro-rata basis)
6. Pension Scheme
7. No uniform - we wear our casual clothes
8. Flexible Working Hours & Shift patterns
9. We will pay for your DBS / PVG
10. Shopping Discounts Scheme
11. Ongoing continued professional development and progression opportunities
12. Recommend a Friend Bonus scheme
13. Financial Hardship Fund
14. Investment in your wellbeing
Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.
Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’.
We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over national and regional awards!
We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.
Who you’ll be supporting & more about the role: What makes this role unique and what will be your responsibilities?
15. Lead by example with passion in the development of complex care service models, working with the complex care team and other specialists to ensure the service meets the needs of those supported, and to contribute to a comprehensive and robust complex care offering across the organisation, in line with the organisation's strategic objectives.
16. Lead effectively by delivering against workforce KPIs, including sickness absence, You Cans!, training, induction, recruitment, and retention compliance figures. Work in accordance with the People Services SLA to ensure that workforce issues are dealt with and colleagues’ experience of People Services teams is positive and productive.
17. Design and regularly review service action, KPIs, and delivery plans in line with Quality Assurance procedures sharing outcomes with staff, to promote a passion for continuous improvement and reflective practice
18. Work towards team goals and strategic aims by implementing new approaches, processes and projects, driving continuous improvement and working collaboratively to strive to be the best.
19. To lead the design, management and updating of care planning, engaging with multi-disciplinary teams and ensuring employees understand the importance of co-producing plans with the people we support.
20. Embed a culture whereby the team feel empowered to promote independence, choice, dignity and privacy at all times.
21. Lead, develop, empower and engage your team to do their very best work and create an environment and culture that promotes Community Integrated Care as a great place to work.
More about the services?
22. You will be leading a team of Advanced Support workers/Care assistants across 2 different services in the Liverpool area
23. Both services are complex care mental health and each lives 1 person with a mixture of learning disabilities, mental health and autism
More about the people supported and what they enjoy?
24. They enjoy outdoor activities, including going for very long drives and walking
25. Other interests we have are listening to music
26. They are fun loving, kind, caring, considerate, respectful of other people’s personal space and belongings and have a love of music.
27. They also enjoy some quiet time
Experience needed from you? You must have experience working in a mental health setting and understand and deliver Positive behaviour support With experience working in a healthcare setting, you will have an upbeat positive manner, as well as having a genuine passion for supporting people to become a part of their local and wider community.
You will also have experience working with people supported who present behaviours that require intensive support planning and management to ensure their safety and quality of life at all times.
In addition you will be comfortable using basic IT systems that are required within the role - training can be offered to support this area. You will also hold a professional qualification in Health and Social Care, i.e. Nurse, Social Worker, SVQ Level 3 plus supervisory units (Scotland) / Care Management Level 3 (England). Your values: This is a great opportunity to make a genuine difference, where you will be responsible for leading an engaged and motivated team to change lives and deliver person-centred outcomes for every person we support. You will also take the lead by driving performance, setting the pace and direction within services, promoting a positive and passionate culture, and ensuring that services are appropriately and effectively resourced to change lives for the better. Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People's values are important to use, so we look for people with: - Patience
- Empathy, compassion and sensitivity to others
- A strong work ethic
- Reliability
- Honesty
- Determination- A problem solver
- Resilience