The post holder is responsible for the operational management and service improvement programmes for NE Essex Community Services. The post holder will take joint responsibility with the management teams for successful achievement of the local transformation agenda. This will include providing project management resource, advice and capacity for implementation of projects, including delivery of benefits and evaluation. The post holder will be expected to take ownership of resolving programme delivery issues in community services. Monitor and report Directorate and Service level programme performance against a range of identified benefits and quality indicators. Support management teams in having sufficient capacity and capability to ensure programme objectives are successfully delivered. Support the contract negotiation process annually ensuring that programme objectives are in line with contractual agreements and ensures these are achievable. Develop a range of communication mediums to ensure Directorate; Service and CCG are apprised of local programme issues. Work with performance and information analysists in the capture of programme critical indicators. Escalate risks and issues to the management team as part of the programme management reporting process. Triangulate and rationalise programme information requirements to ensure requests are managed and achievable. Provide local intelligence and awareness throughout the design and implementation of the transformation strategy. Support the implementation of service transformation and re-design plans and evaluate the impact on service delivery within community services. Work collaboratively with service managers in the initiation of service improvement response action plans and the implementation of key project deliverables as part of relevant transformation programmes. Provide change management, project management support and mentoring for project leads as needed to ensure successful delivery of projects. Analyse project information to produce a programme view of mile stones deliverables and dependencies making recommendations to project leads, CCG and service managers. Make recommendations and develop solutions for overcoming or minimising the likelihood or impact of identified risks. EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
* Season Ticket Loans
* NHS discounts for staff
* Excellent Training facilities and opportunities
* Buying and Selling annual leave scheme
* The opportunity to work bank shifts and expand knowledge and experience in other areas
* Salary Sacrifice schemes including lease cars and Cycle to Work
* Day One Flexible Employer
The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment Join our Staff bank What is Staff Bank? Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times. All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish. If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.
* Leading transformation programme reporting at a Directorate and Service level though a combination of attendance at appropriate forums and interaction with operational leads and staff.
* Ensure processes are in place to meet quality standards and indicators.
* Engaging in front line of service delivery with staff to ensure that they can identify opportunities for service improvement and transformation.
* Translate Trust/CCG wide transformation programmes into local improvement through coordination and leading projects.
* Be responsible for development of transformation service plans that are consistent with the strategic aims, objectives and vision of the Trust and CCG.
* Ensure business cases are produced for services are developed, taking into account: activity, income projections and appropriate service models.
* Assess the impact of any service re-design programme at Directorate and Service level, including robust processes for measuring the delivery of benefits associated with each project.
* Act a service improvement driver and provoke positive change in the delivery of services.
* Monitor projects across services, ensuring robust project management discipline in the delivery of names transformation programmes.
* Provide project management capacity to organise the delivery of high priority projects.
Management and Leadership Responsibilities
* Have an understanding of the national perspective and future strategy for the NHS and related areas of health to ensure that staff are fully aware of the implications and can contribute effectively to service improvement.
* Provide a clear, effective and appropriate leadership style that engages and empowers all members of the team to perform to high standards and innovate.
* Develop staff knowledge and skills to promote equality and diversity and address inequalities both in employment and service delivery.