Business Services Executive Assistant
Join our pioneering organisation, Stephanie Ward Online Business Services Ltd, as a specialist business services executive assistant. We're dedicated to supporting neurodivergent entrepreneurs and actively recruit neurodivergent workers to our team.
About the Role
This on-site role is perfect for someone who is eager to make a difference in others' lives and businesses, and who is open to learning new skills in areas such as web design, graphic design, or business strategy development.
Key Responsibilities:
* Serve as the primary point of contact for customer enquiries and support
* Manage and respond to emails, phone calls, and video calls from clients
* Assist with scheduling appointments and managing calendars
* Provide administrative support, including document preparation and data entry
* Collaborate with team members to ensure seamless customer service
* Maintain accurate records of customer interactions and transactions
* Troubleshoot and resolve customer issues in a timely manner
* Support the team with additional tasks as needed
Required Skills and Qualifications:
* Proficiency in Google Workspace (Docs, Sheets, Slides, etc.) and Microsoft Office
* Excellent communication skills, both written and verbal
* Strong organisational and multitasking abilities
* Basic marketing skills and understanding of marketing principles
* Empathetic and patient demeanour, with a customer-first attitude
* Ability to work independently and as part of a team
Bonus Points For Applicants Who:
* Have fundraising experience or are eager to learn
* Have admin/clerking experience
* Know BSL or are willing to learn
* Have web development skills
* Thrive in dynamic environments and can hit the ground running
* Have a great sense of humour
Benefits:
* Company pension and performance-based perks
* Opportunity to work in a supportive and inclusive environment
* Professional development opportunities
* Competitive salary
At Stephanie Ward Online Business Services Ltd, we're committed to creating a positive and inclusive work environment. If you're passionate about making a difference and have a customer-first attitude, we'd love to hear from you.