Gym Instructor / Personal Trainer / Group Exercise - Thames Ditton, Surrey Job Purpose: To assist the gym manager with the daily operation of Colets Gym and the areas/studios that fall within the gym and provide excellent customer service to our members. Role and Responsibilities: Members: Always provide excellent Customer Service. Listen to member feedback and be proactive Promote Gym challenges and Incentives Assist with the programme co-ordination of group classes/group inductions taken by the gym team To motivate and support members with all aspects of their training. To be proud of your work and helpful to members. Carrying out pre-exercise procedures for gym users as per the NOP Lead group inductions and express classes To conduct health assessments for members using the health system and app. Teach group exercise classes (Level 2) Opportunity to Personal Train if Level 3 People: Support your fellow colleagues Operations: Ensure adherence to Colets’ own rules and regulations Adherence to Health and Safety regulations in all areas of the fitness department All staff should be fully aware of and understand the departmental NOP, the club’s emergency procedures and the club’s emergency action plan Maintain the gym Equipment to a high standard & report any faults/ damage to the Gym Manager Maintain high standards of cleanliness in the gym and complete relevant daily cleaning checklists. Work in accordance with the rota produced by the Fitness Manager. There may, however, be instances of your being asked to cover shifts at short notice due to absences Attend regular staff meetings and training sessions. Qualifications: Level 2 Gym Instructor Level 2 Group Exercise - preferable Level 3 Personal Trainer - preferable