Gap Personnel are recruiting for a Customer Service Advisor to join the busy commercial department at our client in Newcastle-Under-Lyme. Reporting to the Commercial Director, they will support the sales and marketing functions of the business with a range of tasks that include:
* Administration and processing of customer enquiries, quotations and purchase orders using the company’s computer-based system.
* Administration of the company’s CRM System (Customer Relationship Management) including regular updates relating to customer enquiries.
* Regular communication with customers by telephone and email.
* Regular communication and close working with other internal departments to ensure effective flow of information to meet business needs.
* Supporting the Purchasing function during busy periods and holiday cover.
* Supporting Management with departmental reporting and other administrative tasks.
Skills/Experience
* Confident with the use of computers/Microsoft 365
* Organised and methodical
* Cheerful personality
* Experience of working within a busy office environment a necessity
Working Hours: Full time 36.5 hours per week, Monday to Thursday 8am – 4.30pm / Friday 8am – 12.30pm
Pay: £12.49 per hour
Job term: Temp to Perm
Benefits:
* Early finish on Friday
* Company Pension Scheme
* Employee Assistance Programme
This role is due to start immediately, so if interested, please send a copy of your CV to crewe@gap-personnel.com.
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