Park’s Motor Group is seeking a bright, enthusiastic individual to take up a position as a full-time Customer Experience Assistance based in our Multi Franchise Service Centre located in East Kilbride.
About the role:
You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers. The hours are 8.00am til 5.30pm (Monday to Friday) with an hour lunch and Saturday's from 8.00am til 12.30pm on a rota.
What you will do:
1. Help contribute towards the team's daily workload
2. Process invoices, paperwork, and customer details
3. Liaise directly with customers providing a second to none level of service
4. Maintain, create and change in our databases
5. Be able to maintain a high consistent quality of work
6. Communicate in a confidential, professional, and appropriate manner
7. Continually develop your personal skills and knowledge
Your skills & experience will include:
1. The ability to confidently use Microsoft Office, Excel, and Word as well as email package
2. Have an eye for attention to detail
3. Be a strong confident communicator
4. Have a polite and warm telephone manner
5. Good numeracy skills
6. Be adaptable to varying tasks
7. Have a desire and willingness to learn
As a Park's Motor Group employee you will receive:
For you:
Access to the Company Pension Scheme
Colleague Introductory Scheme
Industry leading discounts on purchases on new and used cars
Death in service benefit
For you and your family:
Discounted Servicing
Subsidised car purchase scheme
Employee Assistance Programme
24/7 remote GP
Medical second opinions
Unlimited mental health support
Physiotherapy help and advice
Savings and discounts on shopping
Financial and legal support
Wellbeing assistance
This is a fantastic opportunity in Park’s Motor Group. We can offer genuine scope for development and progression from a Customer Experience Assistance position and beyond. If you have the desire to learn and the drive to become a member of our team then we want to hear from you.
Why Park's Motor Group?
Park's is one of Scotland's largest and most successful motor groups, operating a diverse portfolio of luxury, niche and volume franchises from 64 franchise outlets throughout the UK.
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