Red Recruitment is recruiting Customer Service Advisors in Banbury to join our client, a premier contact centre outsourcing business, dedicated to delivering exceptional service to their clients.
They are looking for a Customer Service Advisor to join their team where you will be working on behalf of a funeral company, assisting with customer queries.
This is a part-time, temporary position working evening and weekend shifts only.
The hourly rate is £11.50 per hour.
Benefits and Package for a Customer Service Advisor:
* Salary: £11.50 per hour
* Hours: Weekday evening shifts will be between the hours of 5pm - 8pm
* Weekend shifts will be 9am - 4pm
* Contract Type: Temporary
* Location: Banbury
* Start date: Week commencing 24th of March
Key Responsibilities of a Customer Service Advisor:
* Working on behalf of a funeral company
* Answering customer calls regarding a variety of queries regarding a funeral plan
* Assisting customers with their funeral payment plans
* Ensuring all queries are answered in a timely manner
* Providing a warm, friendly approach, ensuring empathy is shown at all times due to the nature of the calls
Key Skills and Experience of a Customer Service Advisor:
* Having a warm and friendly telephone manner is required
* Experience using digital communication systems is preferred
* Passion for delivering a great customer experience
* Ability to demonstrate strong communication skills
* Reliable, trustworthy, discreet and professionalism are key attributes required
If you are interested in this position and have the relevant skills and attributes required, please apply now!
Red Recruitment (Business)
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