Role: Customer Service Claims Handler
Working hours: 37.5 hours per week, 7.5 hours a day. Rotating shifts between 8-6pm Monday-Friday.
Location: Liverpool
Salary: Between £24,255 to £31,000 depending on experience, plus an achievable £1,500 performance related bonus per annum, paid quarterly once established within your role.
What you will be doing:
Thorough investigation of liability following a road traffic collision
Assessment of vehicle damages using the relevant tools
Proactive settlement of claims in line with best practice and key strategies
Validate all motor claims for indemnity and fraud
Effective file and portfolio management
Any other Ad hoc task as the needs of the business dictate
Accountability for own performance against set objectives
What we’re looking for:
Ability to work in a culture of openness, trust, and respect
Strong organisation skills with the ability to prioritise tasks
Ability to fact find and analyse information to result in accurate decision making
Knowledge of the civil procedure rules with regards to offers, acceptances and litigation risks
About Acorn Insurance
We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets the...