An exciting opportunity has arisen for an experienced Customer Service & Growth Team Leader to join a growing organisation. This role is ideal for a motivated individual with a passion for business development, customer service, and team leadership.
Key Responsibilities:
Lead and mentor a team of business development professionals, driving performance and results.
Develop and implement business strategies to secure new opportunities and maximise growth.
Maintain and strengthen relationships with existing clients, identifying opportunities for expansion.
Oversee key client engagement activities, ensuring high levels of customer satisfaction.
Manage sales and service processes, including proposals, bookings, and compliance.Candidate Requirements:
Proven experience in leading a sales or customer service team.
Strong ability to engage with senior decision-makers and develop key business relationships.
Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
A proactive and strategic mindset, with a focus on business growth and customer success.
Proficiency in Microsoft Word, Excel, and Outlook, with strong attention to detail.Why Join Us?
A leadership role with opportunities to shape and drive business growth.
A collaborative working environment with a supportive team.
A competitive benefits package, including 33 days holiday (inclusive of bank holidays), Christmas shutdown, and free on-site parking.This is a full-time, office-based position offering long-term career development opportunities.
If you are a results-driven professional looking for your next challenge, apply today or contact Pertemps for more information