Helpdesk Administrator - Enfield - £25k/£30k per annum depending on experience
My client is currently recruiting for a Facilities Management Helpdesk Administrator.
Following the award of a new contract, they are looking for an ambitious individual to work in their Facilities Management team.
Working Hours:
Monday to Friday
8:00am to 17:00pm
Office based role
Responsibilities:
1. Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
2. Check and maintain FM Helpdesk Inbox.
3. Schedule PPM, reactive, and help desk call outs.
4. Open and close jobs.
5. Review jobs received during the working day and allocate accordingly to Engineers.
6. Process purchase orders and invoices, issuing and closing planned and reactive maintenance visits.
7. Input data.
8. Support the Office & Contract Managers in the administration & delivery of departmental objectives.
9. Attend to queries should they arise.
10. Provide general administration support.
11. Chase and liaise daily.
12. Raise corrective maintenance tasks following on from PPM completed tasks.
13. Organize day-to-day work to ensure that all key tasks are fulfilled.
Requirements:
1. Facilities management Help Desk Experience is essential.
2. General Administration skills.
3. CAFM knowledge will be an advantage.
#J-18808-Ljbffr