Your Role as a DevOps Engineer:
Our DevOps team seeks a passionate DevOps Engineer who is eager to learn both Appspace’s Cloud Platform and supporting toolsets to meet and exceed the needs of our Customers, Engineering, and Customer Care teams. You will respond to and resolve unexpected behavior, ultimately solving the underlying root cause. The ideal candidate will be highly capable in resolving issues and servicing requests, while also seeking out opportunities for and executing against our automation backlog. You will understand DevOps best practices, have experience automating infrastructure deployments and common solutions to infrastructure issues, systems administration, high availability, and web technologies. You will work closely with a global team of cloud, product, and service professionals to improve our platform’s resiliency and velocity to scale, directly enhancing our customers’ experience with Appspace. By accepting this role, you will have substantial opportunities to grow and mature your DevOps capabilities, take on additional responsibilities, advance your career, and be part of a rapidly growing company. You should be proactive in finding problems or opportunities and delivering solutions.
Upon joining, you will work with our teams to get up to speed on our architecture, systems, and practices by shadowing our DevOps Engineers. As your knowledge and experience grow, you’ll begin participating in maintaining and improving our Cloud Platform and DevOps infrastructure. Occasionally, you may assist with advanced internal IT needs. The ideal candidate will focus on DevOps engineering duties while considering customer experience, platform availability, and scalability. Therefore, change control and assessing the impact of changes are critical steps to our continued success.
A Day in the Life of a DevOps Engineer:
In this role, you will install, configure, and maintain multiple compute and container instances running various software/service deployments across all operating systems. You will monitor systems performance and ticket queues to analyze and resolve problems associated with servers, hardware, applications, and software before these issues affect our customers. Maintaining compliance with security standards will be critical to ensuring our customers’ and internal data is secure. You will assist the team with building, testing, integrating, and deploying software across multiple networks using DevOps and continuous delivery best practices. Successful automation of deployments and processes using languages such as Python is also important when workload permits. Your daily activities will include:
* Working closely with development teams and the QA department to contribute to the identification, assessment, and integration of technologies and concepts that encompass the development, refactoring, and re-architecting of systems across our global infrastructure.
* Maintaining the daily health of development, staging, and production systems and environments, including the associated databases.
* Troubleshooting systems and software issues, identifying the root cause for configuration changes or engineering solutions, and implementing solutions in development, QA, staging, and production environments.
* Maintaining and utilizing the build automation system and the deployment automation infrastructure.
* Documenting processes and protocols as they evolve with new technologies and methods.
What You’ll Need:
* Ability to learn and understand new technologies quickly.
* Strong communication and collaboration skills.
* Strong background in Linux; experience with Windows systems administration is preferred.
* Experience with automation, configuration management, and Infrastructure as Code (HashiCorp preferred).
* Experience with scripting languages such as Python, Powershell, NodeJS, and/or Bash.
* Solid troubleshooting experience and ability to follow log trails to identify issues.
* Experience with MySQL & MongoDB.
* Experience with message brokering systems, preferably RabbitMQ.
* Experience implementing Microservices; familiarity with Kubernetes or another container orchestrator is a plus.
* Flexibility to attend remote “off-hour” meetings (we’re a global team supporting a global customer base!).
Desirable Skills and Experience:
* Experience with Build pipeline tools and the Atlassian suite (JIRA, Confluence, Bitbucket/Git, Bamboo, Octopus).
* Experience with monitoring and alerting platforms, especially StackDriver.
* Desire to improve scripting/programming skills.
* Experience working with cloud providers such as Google Cloud Platform and AWS.
* A lifelong learner who enjoys mastering new systems, services, models, methods, and technologies.
The Perks of Working for Appspace:
For all our UK-based team members, we offer a variety of benefits including competitive salaries, employer-paid medical, dental and vision coverage, life insurance, mental health resources, pension plan, and paid maternity and parental leave.
Additional perks include:
* Generous PTO
* Flexible work schedules
* Remote work opportunities
* Paid company holidays
* Appspace Quiet Fridays (No non-essential internal meetings scheduled)
* A casual dress work environment
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