We're now recruiting for an Inside Sales Account Manager for a well-established company based in Hemel Hempstead, specifically in their fairly new and state of the art offices in the Maylands area.
This is a brand-new role to join the growing sales team, providing a great opportunity for someone looking to start or continue developing a career within sales.
This is very much an inside sales role and will primarily focus on driving after-sales revenue from existing customers and generating/qualifying leads for the field sales team. This role is ideal for someone with excellent people skills, who is engaging and proactive.
It's a permanent position with a salary range of £26,000 to £32,000 depending on skills and experience, along with a quarterly sales bonus scheme of up to 20% of your base salary based on team performance.
The role is full-time and permanent, working Monday to Friday, with a hybrid opportunity to work 2 or 3 days a week in the Hemel office and the rest from home.
What does the day-to-day look like?
1. Support the European Field Sales Team in achieving their revenue targets.
2. Increase after-sales revenue, including service contracts, consumables, accessories, upgrades, and training packages.
3. Identify upselling and cross-selling opportunities within the current customer base.
4. Build relationships with existing customers to ensure a high level of customer satisfaction.
5. Optimize selling time to maintain a balanced pipeline of after-sales prospects.
6. Proactively generate new system leads through various channels, including cold calling, email outreach, and social media engagement.
7. Qualify and nurture inbound marketing leads.
8. Maintain accurate records of customer interactions, leads, and sales activities using CRM software.
9. Understand basic after-sales business functions, features, and benefits, and communicate them to customers.
10. Collaborate with the marketing team to align on lead generation strategies and campaigns.
11. Stay informed about industry trends, competitor offerings, and new product developments.
12. Cooperate and effectively work with colleagues and other departments to deliver customer success.
13. Adopt a flexible approach to supporting the wider business and company goals as directed by management.
What do we need from you?
1. Solid previous experience within a sales, sales support, or customer-facing role.
2. Exceptional communication and interpersonal skills.
3. Self-motivated with a proactive and results-oriented mindset.
4. Comfortable with outbound calling and digital outreach.
5. Strong organizational skills and attention to detail.
6. Enthusiastic commitment to customer service and satisfaction.
7. Ability to multi-task and prioritize workload effectively.
8. Proficiency in Microsoft Office software.
What next?
Apply for the role, get in touch with Bobby, and we are looking to hold interviews ASAP with the ability to start people as early as January. #J-18808-Ljbffr