Job Description
We are looking for charming and thoughtful individuals with a passion for service excellence to join our team as a Luggage Porter.
As a Luggage Porter you will:
* Be highly courteous and give our guests a memorable welcome and lasting impression whilst assisting them with their luggage according to the required standards and above
* Ensure that the entrance, lobby area and other front of house areas are kept in a presentable and welcoming condition
* Work collaboratively with your colleagues to deliver captivating experiences
* Take initiative in accommodating our guests needs in a resourceful manner
* Assist the Doorperson/Concierge with valet parking in the hotels garage
Successful Luggage Porters have:
* Excellent guest engagement skills
* An ability to bring the guest experience to life throughout the hotel
* Full UK clean driving licence
* The ability to communicate and organize yourself in line with different guest expectations
* A good command of English is essential, a second language is advantageous
In return, we offer:
* Genuine career opportunities within our business
* Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
* Employee recognition scheme through guests and fellow team members
* Refer a Friend bonus
* Employee stay rates throughout Europe (after passing probation)
* A PERKBOX subscription with benefits, retail discounts and savings available from your first day
* Staff incentives when you and the team perform!
* Employee Assistance Programme
* A daily travel allowance for every day you come to work
* Team meals when on duty
About us:
Nestled in the heart of Londons Mayfair, The Cavendish London is our 4-star deluxe hotel, boasting 230 stylish bedrooms. We are located between the beautiful Green Park and bustling Piccadilly Circus, a great location for those wanting to work in central London.
The Cavendish London is part of The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA.
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