Role : Production Support Engineer
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
Location – London (Onsite)
Budget - GBP 60K pa
Duration : FTE
Years of experience 5+ years of experience in Production Support (L3 Level)
Key Responsibilities:
• Provide end-to-end production support for trading systems, applications ensuring
seamless front-office operations.
• Debug and troubleshoot technical reported system/ user issues efficiently,
minimizing impact on business operations.
• Analyze incidents, identify root causes, and implement preventive measures.
• Engage in frequent problem management, ensuring long-term stability of systems.
• Communicate effectively with senior stakeholders, including Managing Directors, to
provide timely updates and resolutions.
• Be ready to transform support, drive effort reduction, strategic fixes, build
knowledge repository, shift left and more
Required Skills and Qualifications:
• Proficiency in at least one object-oriented programming language (e.g., Java,
Python).
• Strong debugging and troubleshooting skills, with the ability to solve complex
technical issues.
• Excellent communication skills to collaborate with stakeholders at all levels.
• Experience in a dynamic, high-pressure work environment.
• Prior experience supporting front-office systems is highly desirable, but candidates
must demonstrate a willingness to embrace the challenges of such a role.