Job Description
This is a great opportunity for someone looking to enter field engineering and who enjoys driving. This position can lead you into a field engineering career, working for a great organization that will offer full training. The role comes with a vehicle, laptop, phone, fuel card, uniform, and other benefits.
There are many aspects to this role, which covers West London and surrounding areas. As a service technician, you will meet engineers on customer sites carrying out different activities. Once training has been given, you will also carry out basic fault finding on ATMs in the absence of the Field Engineer, such as clearing card reader faults, printer faults, note jams, etc. Some heavy lifting might be involved.
Another aspect of the role includes meeting engineers on site, delivering and handing over larger parts for the ATMs, and if required, assisting the engineer with fitting parts. You will also occasionally carry out non-engineering tasks, such as meeting BT, locksmiths, and alarm handovers.
As an MST, you will also be responsible for returning parts and ordering replacements, ensuring that you keep track of the stock that you carry onboard your vehicle. If required, you would assist with removing cash from ATMs under security protocol, working closely with the engineer to ensure the site is prepared for a de-cash.
This role requires you to be self-motivated and driven, with an interest in working in the field and developing into a field engineer, should that be your aim. For this position, you will need to demonstrate good geographical knowledge of the local area.
On occasion, you may be asked to work out of the area, which could involve a longer distance for driving. Ideally, you will have previous experience with electronics or mechanical devices, and also basic fault-finding skills and experience, even if it involves mending and fault finding on home gadgets and appliances. An SIA license would be beneficial but is not essential, as the organization will arrange and pay for this to be taken. Good communication skills and basic admin skills are essential for this role.
This role involves working two weekends per month; however, rest days are given during the week when you work weekends. This is a superb opportunity with an excellent organization offering great prospects.
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