Veterinary Receptionist - Part-Time
Alma Veterinary Hospital, Windsor, Windsor, South East
Discipline: Non-clinical Support
Part Time
Up to £13,000 DOE
We are looking for a dedicated Part-Time Afternoon/Evening Veterinary Receptionist to join our fantastic team.
The receptionist's role is one of the most important roles in the Hospital. You will be the first point of contact being responsible for the meeting and greeting our clients, answering telephone calls and emails, booking appointments for consultations and procedures, taking payments and credit control. In addition, maintaining cleanliness and tidiness throughout the practice and reception area, maintaining patient and client records, preparing medications prescribed by the veterinary surgeons, stock rotation, communications with clients and the team, cashing up, some administration tasks and some health and safety duties. This is a very fast-paced and varied role that is ideal for a highly driven candidate who thrives on providing a high level of customer service.
A team you are proud to be part of
Join our busy Veterinary Hospital in the heart of Windsor, which strives to provide gold-standard care to our patients and clients. We are a fully equipped first opinion practice seeing a wide range of surgical and medical cases. We have 4 consultation rooms, separate cat and dog waiting rooms and wards. As well as all the usual facilities of a first opinion practice, we have a dedicated dental suite, an imaging room, and a full in-house laboratory. Our hospital is very well equipped with a Karl Storz laparotomy tower, radiography, ultrasound, dental radiography, a full in-house laboratory, a Tonopen, endoscopy, bronchoscopy, orthopaedic equipment, ECG, Capnography and much more. We are proud to be the only practice within a 15-mile radius able to offer laparoscopic surgery to our patients.
The perfect fit
* Experience in a busy, high-end customer service role is essential
* Candidates must be computer literate
* Experience in the veterinary profession is advantageous
* 5 x GCSE's grade C or above
Your shift pattern
This is a part-time role where the successful candidate will be required to work 20 hours/week. The normal shifts are 3 pm-7 pm, however, there would be options to work 8 am-12 pm twice weekly if more suitable. The shift pattern also entails working 1:4 on Saturday mornings.
The salary for this role is up to £13,000.
In addition to a competitive salary, you will benefit from:
* 6.6 Weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Pension scheme
* Discounted staff pet care
As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
The closing date for this vacancy may be brought forward should we receive sufficient candidates. If you have not heard from us within 2 weeks from the closing date, please assume your application has been unsuccessful.
Alma Veterinary Hospital, Windsor
75 Alma Road, Windsor, SL4 3HE, United Kingdom
Animals treated
Small animals
Any questions before ing?
Speak to Amy Padgett from our recruitment team who would be happy to help you with any questions you have before ing for this role.
Talent Executive
Amy Padgett
amy.padgett@ivcevidensia.com
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