Are you passionate about delivering exceptional patient care? Join Montu UK, a leading healthcare company specialising in cannabis-based medicines (CBPM), and make a real difference in people’s lives. We are seeking a Patient Support Coordinator to provide first-class support to our patients throughout their treatment journey. You will act as the first point of contact, assisting with appointment bookings, documentation, and patient queries, while working closely with our clinical team to ensure a seamless experience. Role and Responsibilities: • Guide and support patients via phone, email, and live chat. • Assist with booking appointments and completing documentation. • Maintain accurate patient records in our management system. • Resolve patient queries efficiently and compassionately. • Ensure confidentiality and compliance with GDPR. Requirements: • Experience in a patient-facing, customer service, or healthcare role. • Excellent communication and organisational skills. • A compassionate, empathetic, and proactive approach. • Proficiency with Microsoft Office and patient management systems. • Ability to work independently and remotely. Why Join Montu UK? • Competitive salary and benefits. • 25 days annual leave (plus bank holidays). • Pension scheme with employer matching up to 5%. • Opportunities for growth and professional development. If you are passionate about patient care and want to be part of an innovative, growing company, apply now