Purpose of the role is to…
* Deliver company vision and mission; Build lasting relationships through trust, exceptional service, and simplified protection solutions by making the complex, simple.
* Drive improved sales and service by leading high-performing sales teams; A mix of employed and self-employed protection and general insurance advisers.
Success in this role will be if you
* Develop and execute a comprehensive sales strategy to maximise protection sales across all channels, including employed and self-employed advisers
* Provide coaching, mentoring, and regular performance reviews to improve individual and team results.
* Manage resources to ensure optimal delivery of protection sales while balancing operational costs.
* Champion exceptional customer service by ensuring sales strategies and processes focus on customer needs and long-term relationships.
* Safeguard and enhance the company’s brand reputation through consistent delivery of quality services.
Be skilled at…
Leading, motivating, and developing high-performing sales teams, fostering a culture of excellence and accountability.
Influencing, motivating and engaging (without hierarchical authority)
Managing strengths; both those of your individual team members, peers, and of your collective teams
Communicating; being clear, concise, and relevant, recognising what different audiences require to make the message ‘land’, in writing and in person
Translating strategy into operational plans; identifying core priorities and aligning them to business aims, provide clear direction, take accountability and delegate responsibility
Identifying, nurturing and recruiting talent
Have experience of…
Building and managing diverse teams, including self-employed and employed advisers without the need to utilise hierarchical authority In protection insurance sales, ideally at a senior or director level.
A strong track record of achieving and exceeding sales targets - growing a business
Working within a high-growth, dynamic business where progress is more important than perfection.
Deep understanding of the UK protection market, including regulatory and compliance requirements (e.g., FCA standards).
Be…
Commercially astute; understand broad business functions, capabilities, and their interdependencies, as well as the wider market context
Emotionally intelligent; able to read people well, manage their behaviours and provide appropriate support
Humble, with integrity
Resilient; have or able to develop coping mechanisms to manage workloads and pressures - and be able and willing to ask for help when it is required
Agile; able to adapt, quickly and flexibly, to requirements
Prepared to “work in the work”
Have knowledge of…
How to use data to underpin process and behavioural change
Relevant market trends and how they could / should influence our activity
Hold these qualifications…
Degree level education – Desirable
Ce MAP or RO5- or equivalent