Job Description You will be the first point of contact from solicitors and members of the public regarding claims received. In addition, you will be responsible for the Claims Capture function and undertake administrative, data input duties and answer telephone enquiries. You will be required to highlight serious incidents to the senior claims team that require further investigation. Essential Criteria ¿ Minimum of 3 GCSEs at Grade C or above or equivalent including Maths and English or be able to demonstrate at least 2 years relevant experience in a similar post.¿ Minimum of 1 years¿ clerical experience.¿ Previous experience of dealing with customer enquiries.¿ Experience of using MS Office packages including Word and Excel. Desirable Criteria ¿ Minimum of 1 years¿ experience in a customer facing role, to include dealing with customer enquiries. ¿ Experience of dealing with third party capture in a Motor Claims Department. Please Note: This role will close at 12 noon on the specified date. Please save a copy of the Job Description before the closing date. Translink is committed to equality of opportunity. In this instance applications from women would be particularly welcome. We want to provide an environment to attract, retain and motivate the best. NB: Previous applicants who have applied for this role in the past 6 months and were unsuccessful should not reapply.