About the role:
As a Food & Beverage Assistant you will serve food and drinks within the Hotel Bar and Restaurant, whilst providing excellent customer service.
Responsibilities
* Strive to learn and carry out all roles within the bar and catering team, to provide the business with a multi-functional employee who can be utilised throughout the business.
* Gain and maintain an excellent product knowledge and ensure it is kept up to date with any changes or new products.
* Have an excellent understanding and knowledge of Allergen awareness.
* Be able to prepare tables for guests if needed, including linen, cutlery and glassware.
* Be able to set up a bar ready for arrival of customers.
* Take food and beverage orders in a timely manner.
* Ensure stock rotation is carried out when replenishing food and drink areas. Recording wastage in accordance to company policy.
* Assist with cellar duties, line cleaning and putting away of deliveries when required.
* To ensure all line cleaning is carried out in accordance to Health and safety Policy.
* Maintain a clean tidy and safe working environment raise any concerns to your manager in a timely manner.
* Always be vigilant to the Challenge 21 policy and all findings to be recorded following company guidelines.
* Provide and encourage excellent customer service at all times.
The person we are looking for as a Food & Beverage Assistant has
* High level of interpersonal skills.
* Basic food handling and preparation.
* Personable.
* Excellent approach towards time management.
* Works well under pressure.
* Customer service focused (internal and external).
* Leads By Example.
Work Perks of being a Food & Beverage Assistant with us at ARC
* 2 Annual Members passes, giving access to over 1500 racedays
* Hotel Discounts and Complimentary Golf
* Annual leave starting at 22 days increasing up to 28 (23 days at 2 years service, 24 days at 3 years, 25 days at 4 years, 26 days at 5 years, 27 days at 10 years and 28 days at 15 years service)
* Pension & Group life assurance schemes
* Healthshield including 24hr GP & EAP
and so much more!
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.
We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.
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