Job Title: Healthcare Liaison Specialist
Description:
We are seeking a highly motivated and organized individual to support our patients as a Healthcare Liaison Specialist.
Key Responsibilities:
* Establishing and maintaining relationships with patients throughout their treatment journey
* Collaborating with optometrists to facilitate patient consultations
* Utilizing state-of-the-art equipment to conduct comprehensive eye exams
* Aiding patients in completing health questionnaires and assessments
* Introducing patients to their designated optometrist
* Scheduling appointments and ensuring timely follow-ups
* Explaining financial options and insurance coverage
* Maintaining accurate and up-to-date patient records
Requirements:
* A passion for delivering exceptional customer service
* Strong organizational skills and attention to detail
* The ability to effectively communicate with diverse individuals
* A drive to succeed and provide outstanding results
Benefits:
* State-of-the-art facilities and modern working environments
* Generous annual leave entitlements
* Complimentary eye care services, including laser eye surgery and intraocular lens surgery
* Free eye tests and discounted prescription eyewear
* Participation in the Optical Express friends and family discount scheme
* Ongoing training and development opportunities
* Pension plan and benefits package
Location: Dudley, with travel requirements to Edgbaston, Wolverhampton, and Birmingham
Salary: £24,000 per annum + performance-based bonuses