St Michael’s Hospital, Hayle
We are looking for an enthusiastic, reliable individual to join the team as Inpatient Booking Co-ordinator/Medical Secretary. This interesting role will include efficient management of two consultant waiting lists.
You will require excellent communication and organisational skills and be able to manage your own workload. You should also have sound experience of PAS (particularly BEA and out patients) and a robust knowledge of the current access targets.
Medical Secretary experience will also be required, and you will need to be able to demonstrate audio typing and medical terminology skills, as this post will also provide PA support to two consultants, a visiting consultant and speciality doctor and the associated clinic typing.
This is a full time vacancy, 37.5 hours per week.
Arrange patient admissions using hospital systems, including pre-operative assessment appointments, sending out relevant paperwork as necessary in line with the Patient Access Policy. Ensure that all patients with an elective ‘to come in’ date have confirmed their appointments within an appropriate timeframe in order to fully utilise available capacity.
Communicate and escalate any shortfalls in capacity to the CAL and ensure additional capacity is fully utilised and appropriately communicated to patients.
Key areas of responsibility:
Weekly monitoring of patients with ‘late’, ‘no’ or unconfirmed TCI.
Liaising with consultants and secretaries as to dates of treatment for patients
Same day cancellations – ensuring patients are re-booked within 28 days of cancellations or within RTT breach date (whichever is sooner).
Ensuring Pathway ID’s are attached to all inpatient episodes.
Ensuring comments are updated weekly on the RADAR system.
Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to accommodate all requests, such requests will not be referenced during the interview scoring process, and we will consider and try to accommodate them for successful applicants.
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Occupational Health clearance
• Satisfactory Disclosure and Barring Service check
• Right to work in the UK
For further information please visit:
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
This advert closes on Friday 3 Jan 2025