Shop Manager’s Assistant – Exciting New Store Opening in Falmouth Location: Falmouth Contract Type: Permanent Hours : Part time, 10 hours per week Salary : From £11.68 per hour Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW. Join Our Team & Be Part of Something New We’re opening a brand-new store in Falmouth and looking for a Shop Manager’s Assistant to help lead the way If you have a passion for retail, great customer service skills, and a proactive attitude, we’d love to hear from you. About Us Children’s Hospice South West provides care and support for children with life limiting conditions. Working as part of a small team, you will support the Manager with running the shop. This shop is crucial to raising essential funds which helps to make most of short and precious lives. Where you will be working This is a brand new shop where you will have the opportunity to really make a difference within the local community. The Role You will be serving customers, sorting and displaying stock, handling cash and following health and safety procedures. Volunteers are essential to our success, and you will have the opportunity to plan, prioritise and delegate their workload. You will assist the manager in encouraging a positive working culture and help to create a happy working environment. The Successful Candidate Excellent verbal and written communication skills are essential. You will be organised and able to manage time effectively. You will have experience of working in retail or a customer service position. You will have the ability to work as part of a team and alone using your own initiative. What we offer Earning from £11.68 per hour, you will also benefit from: • 33 days (plus bank holidays) holiday entitlement, which increases with service • enhanced sick pay scheme rising up to 6 months full and 6 months half pay • personal pension scheme with 7% employer contribution • family friendly policies, with enhanced maternity/adoption pay • occupational health, wellbeing and counselling services and employee assistance programme • group life insurance scheme • training and development opportunities • environmental and green agenda • a supportive and inclusive environment • a chance to make a real difference Training Full on-the-job training will be given including opening and closing of the shop, use of the till and CHSW systems, and stock display. To find out more about what you could be part of please look at our website. How to Apply If you have any questions, please visit our website to find our more, or use our email to contact us and speak to one of our HR team today. Please apply by clicking on the link before the closing date of Friday 28th March 2025 Interview Date: Tuesday 1st April 2025 CHSW Equality, Diversity and Inclusion Statement CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community. Charity Registration Number 1003314 You may also have experience in the following: Shop Manager, Assistant Shop Manager, Charity, Retail, Retail Assistant, Assistant Retail Manager, Third Sector, Supervisor, Charity Shop, Business Development, Charities, Volunteer, Voluntary Sector, Store Manager, Charity Shop Manager, etc. REF-220 375