Eclipse Hotels Group is an international family-owned hotel group headquartered in West London. Our company's current portfolio includes brands such as Holiday Inn, Holiday Inn Express, and CiTi Hotels, located across the UK, Europe, and the Caribbean.
An excellent opportunity has arisen for a Room Attendant at Citi Hotel London Luton in LU1 2PA. You will have the opportunity to join a developing employer who has the passion and drive to deliver first-class service and a quality employee experience.
Our guests deserve the highest level of cleanliness and comfort within our bedrooms, and it is your job to ensure that this happens. You will ensure that each bedroom is cleaned to the highest standards while reporting any defects.
Join us and enjoy our excellent benefits:
* Employee Assistance and Welfare Program
* Health Plan
* Life Insurance
* Cashback and discounts on leading high street retailers
* Complimentary Meals on duty
* Employee of the quarter and Employee of the year awards
* Recommend a Friend Scheme
* Excellent Training & Development
What will your key responsibilities and duties be:
* Service and clean our guest bedrooms (whether this be full departure clean or a pull-up for a current in-house guest).
* Ensure that all your allocated rooms are cleaned to standard before the end of your shift.
* Change bed & bathroom linen.
* Mop and clean our bathroom & bedroom floors, cleaning & wiping surfaces.
* Ensure that all mirrors and internal windows are clean and free of debris & grease.
* Replenish any of our courtesy items in all rooms, including any bathroom amenities.
* Complete non-daily tasks such as flipping mattresses, cleaning curtains, and high dusting as and when required.
* Report any defects, maintenance, or repairs within guest rooms as soon as possible on the hotel's maintenance recording system.
* Lend a hand to colleagues in other areas of the Housekeeping Team when requested by the Housekeeping Supervisor.
* Must follow at all times Group Policies and procedures with regards to Fire, Health & Safety, and Security standards.
* Record and store any of our guests’ items that have been left behind or lost.
We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes an inclusive, people-focused culture.
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