Company Description
Grosvenor Casino, Reading (Rose Kiln Ln, Reading RG2 0SN)
As a skilled dealer, you will demonstrate expertise in delivering outstanding customer service through live gaming experiences.
Benefits:
* £1,000 joining incentive, paid in two installments (T&C's apply)
* A share of uncapped tips
* Premium pay allowance after midnight (£1 per hour)
* Paid breaks
* 50% off food and soft drinks across all Grosvenor Casino & Mecca Bingo venues
* Industry-leading employee rewards platform. Enjoy savings on travel, restaurants, shopping and more!
* Monthly & yearly STARS awards
* Employee assistance programme and access to in-venue mental health first aiders
* NEST pension
Job Description:
We are Grosvenor Casinos and we are on a journey to become the UK’s most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment.
As an experienced dealer you will:
* Acknowledge, welcome and assist customers in gaming
* Understand the games, payouts and who are our high value members
* Connect with first time customers, explaining how the games are run
* Follow guidance from the CADS, gaming supervisor to meet table demand and deliver fantastic service on the gaming floor
* Be aware and hold as a high priority; safer gambling - looking out for signs of customers that display problem gambling & inform a manager
Qualifications:
* A fantastic personality
* Holder of a PFL
* Collaborate and work as part of the wider casino team
* Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
* Have the flexibility and be open to work any time of the day, including nights, weekends & bank holidays
* Applicants must be 18+ & have right to work in the UK
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