Job summary To process high volumes of prescriptions and deal with patient prescription queries and processes in a timely manner in a busy Primary Care Network (PCN) Prescribing Hub environment. The aim of the prescribing hub is to maximise safe, cost effective best practice in prescribing to improve the quality of patient care. The post holder will help patients request and receive their prescription's in a safe and timely manner. The Prescription Coordinator will process prescriptions and provide an efficient and safe system of medication reviews, liaising with all relevant parties, including phone call contact with patients and other health care professionals regarding medication queries. The post holder will ensure all administrative duties and patient requests are processed in accordance with practice policy. Main duties of the job To process high volumes of prescriptions and deal with patient prescription queries and processes in a timely manner in a busy Primary Care Network (PCN) Prescribing Hub environment. Process repeat prescriptions on a daily basis ensuring compliance with the prescribing protocols. Ensure all current medication have relevant, current authorisations. Promote cost-effective prescribing at the practice through switching drugs to the generic preparation when appropriate and encouraging the use of local primary care trust formulary medication choices. Deal with prescription queries from a range of healthcare professionals including; GPs, nurses, community pharmacists, nursing home staff. Add new patient medication (appliances, simple moisturiser/barrier creams, stockings etc). Pass to registered GP for approval highlighting any concerns found, add relevant diary entries /recall. Liaise with patient via phone call, SMS or letter. Liaise with Pharmacies regarding monthly dosette box prescriptions. Attend regular prescribing hub team meetings and practice meetings as necessary. Any other duties as reasonably requested. The above list of duties is not exhaustive and may be subject to change as deemed necessary. About us The Chippenham, Corsham and Box Primary Care Network (CCB PCN) provides proactive and coordinated care across the local population of 61,000 people. We have a strong focus on health promotion and personalised care, supporting people to make informed decisions about their health and social care. We are a dynamic, friendly and supportive PCN with much experience in training GPs and other healthcare professionals. See our website - www.ccbpcn.co.uk Date posted 12 March 2025 Pay scheme Other Salary £24,422 a year Contract Permanent Working pattern Full-time Reference number M0052-25-0005 Job locations Hathaway Surgery 32 New Road Chippenham Wiltshire SN15 1HP Springfield Community Campus Beechfield Road Corsham Wiltshire SN13 9DN Job description Job responsibilities Process repeat prescriptions on a daily basis ensuring compliance with the prescribing protocols. Ensure all current medication have relevant, current authorisations. Promote cost-effective prescribing at the practice through switching drugs to the generic preparation when appropriate and encouraging the use of local primary care trust formulary medication choices. Deal with prescription queries from a range of healthcare professionals including;GPs, nurses, community pharmacists, nursing home staff. Add new patient medication (appliances, simple moisturiser/barrier creams, stockings etc). Pass to registered GP for approval highlighting any concerns found, add relevant diary entries /recall. Liaise with patient via phone call, SMS or letter. Liaise with Pharmacies regarding monthly dosette box prescriptions. Attend regular prescribing hub team meetings and practice meetings as necessary. Any other duties as reasonably requested. The above list of duties is not exhaustive and may be subject to change as deemed necessary. Job description Job responsibilities Process repeat prescriptions on a daily basis ensuring compliance with the prescribing protocols. Ensure all current medication have relevant, current authorisations. Promote cost-effective prescribing at the practice through switching drugs to the generic preparation when appropriate and encouraging the use of local primary care trust formulary medication choices. Deal with prescription queries from a range of healthcare professionals including;GPs, nurses, community pharmacists, nursing home staff. Add new patient medication (appliances, simple moisturiser/barrier creams, stockings etc). Pass to registered GP for approval highlighting any concerns found, add relevant diary entries /recall. Liaise with patient via phone call, SMS or letter. Liaise with Pharmacies regarding monthly dosette box prescriptions. Attend regular prescribing hub team meetings and practice meetings as necessary. Any other duties as reasonably requested. The above list of duties is not exhaustive and may be subject to change as deemed necessary. Person Specification Qualifications Essential Minimum of English and Maths GCSE 'B' or equivalent Microsoft Office: Word, Excel and PowerPoint Desirable Medical Terminology Training Pharmacy Services or equivalent NVQ qualification Experience Essential Reliable, trustworthy and conscientious Polite and good mannered Enthusiastic and motivated Works well as part of the team Excellent attention to detail Excellent customer service skills Excellent verbal and written skills Good problem-solving skills Ability to manage time and workload Ability to manage multiple tasks and conflicting demands Ability to work under pressure and maintain a professional approach Ability to work as part of a team Ability to concentrate for prolonged periods of time Ability to deal with matters in a confidential manner Desirable Previous experience of working within Primary Care Flexible approach to duties and working arrangements Takes a pro-active approach to delivering an excellent service Person Specification Qualifications Essential Minimum of English and Maths GCSE 'B' or equivalent Microsoft Office: Word, Excel and PowerPoint Desirable Medical Terminology Training Pharmacy Services or equivalent NVQ qualification Experience Essential Reliable, trustworthy and conscientious Polite and good mannered Enthusiastic and motivated Works well as part of the team Excellent attention to detail Excellent customer service skills Excellent verbal and written skills Good problem-solving skills Ability to manage time and workload Ability to manage multiple tasks and conflicting demands Ability to work under pressure and maintain a professional approach Ability to work as part of a team Ability to concentrate for prolonged periods of time Ability to deal with matters in a confidential manner Desirable Previous experience of working within Primary Care Flexible approach to duties and working arrangements Takes a pro-active approach to delivering an excellent service Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Chippenham, Corsham & Box Primary Care Network Address Hathaway Surgery 32 New Road Chippenham Wiltshire SN15 1HP Employer's website https://www.hathawaysurgery.co.uk/chippenham-corsham-box-primary-care-network/ (Opens in a new tab)