A fantastic opportunity has arisen for an experienced Risk & Recoveries Manager within a leading independent property backed funder.
The Risk & Recoveries Manager is responsible for proactively managing a portfolio of early arrears, managed exit, and recoveries relationships. This includes determining, negotiating and implementing strategies to effectively and efficiently safeguard the companies position.
1. Day to day management of a portfolio of non-performing clients, devising and following strategies agreed in conjunction with line managers.
2. Support the Operations team with early intervention conversations and strategies.
3. Liaise with professional advisors including solicitors, Receivers and IPs where appropriate.
4. Manage and maintain client files on the Client Relationship Management (CRM) system.
5. Represent the business whilst maintaining our reputation, demonstrating our values and key behaviours.
6. Identify and monitor potential provisions.
7. Share knowledge and experience with the wider business, to support best practice and the importance of adhering to the Risk framework.
8. Support the wider Risk team with ad-hoc tasks as required.
9. Excellent customer service and communication skills, both written and verbal.
10. Exceptional interpersonal skills and confidence in having difficult conversations.
11. The ability to demonstrate an understanding of the regulatory framework releva...