Capgemini empowers you to shape your career within a collaborative community. As a Data Analyst, you'll help top organizations harness technology, promoting a sustainable and inclusive world. Be part of a team optimizing business processes through data insights and ServiceNow expertise.
In this role you can expect to have the responsibilities:
* Manage and analyze data related to IT assets and inventory, ensuring data accuracy and integrity
* Utilize ServiceNow to monitor and track IT asset lifecycle, from acquisition to decommissioning
* Create and maintain detailed reports and dashboards on asset performance, usage, and costs using ServiceNow and other data visualization tools
* Collaborate with stakeholders across IT, finance, procurement, and other departments to support asset management processes
* Identify trends, patterns, and insights in large datasets to inform decision-making and optimize asset utilization
* Assist in the development of data models and workflows within the ServiceNow platform
* Provide insights on risk, compliance, and cost-efficiency in asset management
* Participate in audits and ensure adherence to data governance and IT asset management policies
* Maintain and improve the accuracy of the asset management database by performing regular data quality checks
This role comes with the following benefits:
* Collaborative community
* Opportunity to shape your career
* Support and inspiration from colleagues globally
This role requires you to have:
* Experience as a Data Analyst with specific experience in ServiceNow and Asset Management
* Strong understanding of IT Asset Management (ITAM) processes and best practices
* Hands-on experience with ServiceNow Asset Management module and reporting capabilities
* Proficiency in data analysis and visualization tools including Excel, Power BI, and Tableau
* Strong SQL skills for querying and managing large datasets
* Excellent problem-solving skills with the ability to derive insights from complex datasets
* Strong communication skills and ability to work with cross-functional teams
* Ability to manage multiple tasks and prioritize in a fast-paced environment
You would benefit from having:
* Knowledge of scripting or automation tools (Python, JavaScript)
Capgemini is a global technology transformation partner with 350,000 team members in more than 50 countries, trusted for over 55 years to unlock the value of technology for clients. The Group reported 2023 global revenues of €22.5 billion.
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