Reed Business Support, the UK's leading specialist recruitment partner, is seeking a proactive and dedicated Customer Service Executive to join our client's dynamic team in Rochester. This role offers the opportunity to engage with a diverse clientele and deliver outstanding service, contributing to the company's success. Responsibilities of the Customer Service Executive: Handle customer enquiries and complaints with efficiency and professionalism. Provide detailed information about products and services to customers. Maintain a high level of service by following up on customer interactions. Utilise CRM systems to manage customer data and interaction logs accurately. Work collaboratively with team members to meet and exceed service goals. Required Skills & Qualifications for the Customer Service Executive: Proven experience as a Customer Service Executive or in a similar customer service role. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficiency in CRM software and MS Office. Ability to work effectively in a fast-paced environment. Customer Service Executive Benefits: Competitive salary with performance incentives. Opportunities for professional growth and development. Supportive team environment. Free onsite parking Hybrid Working model Access to comprehensive training programs. Employee wellness programs. The ideal candidate for the Customer Service Executive position would need to demonstrate experience obtained from a similar role, be in commutable distance to our client in Rochester. This role requires the Customer Service Executive to work full-time in our clients' office. If you are passionate about delivering exceptional customer service and are looking for a rewarding career, apply today to become a Customer Service Executive and join a team that values hard work and dedication.