Field Service Engineer - Bristol / South Wales
Home and field-based role
Salary basic £37,500 pa plus benefits
Company Vehicle
Our client is one of the world’s largest material handling providers. They have an opportunity for field Service Engineer Based to be responsible for maintaining, servicing and repairing own and third party equipment. The role will require the ability to deliver good customer service through product knowledge and customer interaction.
Key Responsibilities
* Complete all service, repair, warranty and inspection jobs allocated daily, to a high-quality standard
* Build strong rapport and relationships with customers, through professional behaviour and a customer-focused mind-set
* Respond to routine enquiries from customers about the technical aspects of the organization’s products and services
* Troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
* Develop skills and knowledge of the organisation’s products and service
* Comply with all Legal and company standards, such as code of conduct and H&S practices.
Key Skills Required
A strong problem solver, with a customer-focused approach, you have good verbal and written communication skills. You are quality-oriented and experienced in flexibility and adaptability. Ideally, a self-motivated individual able to work as part of a team with enthusiasm and drive, you have:
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