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Senior Salesforce Solutions Analyst, Oldbury
Client:
DPDgroup
Location:
Oldbury, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
40f6e5e94788
Job Views:
6
Posted:
24.04.2025
Expiry Date:
08.06.2025
Job Description:
Job Description
Our Salesforce Platform Manager is currently recruiting for a first-class Senior Salesforce Solutions Analyst to join their highly skilled team. This role is based in our head office in Oldbury; however, remote working is available.
Your key areas of responsibility would be:
* Designing and building advanced Salesforce solutions
* Utilising declarative functionality (flows, approvals, assignment rules, formula fields, custom fields, record types and page layouts, plug-ins from the AppExchange) to implement system enhancements to meet the evolving needs of the company.
* Working with 3rd party and internal development teams to implement custom/bespoke functionality.
* Continuing professional development of Salesforce certifications and skills.
* Undertaking knowledge transfer of new functionality to senior managers for cascading to all relevant users.
Responsibilities will include but not be limited to:
* Building and maintaining reporting and dashboard suites
* Working closely with key stakeholders throughout the business to understand requirements, design and build solutions; working with third-party developers when required.
* Acting as an escalation point for the wider team for second line support questions
* Undertaking transfer of knowledge to a select group of users who require admin permissions across the business.
* Completing regular internal system audits and preparing for upgrades.
* Delivering the full life cycle of projects from requirement gathering, design, test, and delivery.
* Based on a solid understanding of the needs of all the company’s user groups, bringing suggestions for system improvements and developments to Salesforce business lead, National Managers, and Executive Board.
* Undertaking full implementation of system developments involving declarative functionality: assignment rules, workflows & approvals, custom fields, page layouts, and plugins from AppExchange.
* Undertaking custom development of functionality on the platform.
* Working closely with end users to understand areas for development and to support their use of the Salesforce platform.
* This role will involve some national travel.
Qualifications
* ADM certified
Experience in Mulesoft and Marketing Cloud Account Engagement (Pardot) would be beneficial but not essential.
Additional Information
About our benefits:
We recognise that our people are at the heart of our business; without them, we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
* Holiday trading
* Enhanced maternity and paternity package
* Free life assurance of 4 x salary on joining the pension scheme
* Free onsite car parking for all employees
* Health Kiosks visiting every location
* Vitality at Work
* Discounted shopping from ’s of retailers including up to 5% off supermarket shopping
* Milestone Days off to celebrate with your family and friends
* For employees who regularly use a screen as part of their job, we offer free eye tests and support with the cost of glasses.
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