French Speaking Customer Service Advisor
Monday - Friday: 8.00AM - 5.00PM
Annual Salary of £29,000
What's in it for me?
People Solutions are currently recruiting for a French Speaking Customer Service Advisor to join our well-established client based in Shenstone, Staffordshire. This is a fantastic opportunity offering great benefits and an excellent annual salary for the right candidate.
What are the benefits?
* Company-wide training programme
* 25 days holiday, plus bank holidays
* Life insurance at three times salary
* Generous contributory pension scheme
Day to Day Duties
* Manage and respond to incoming calls, emails, and on-line chats - French Language
* Strive to deliver world class customer service
* Develop technical and product knowledge
* Manage customer order portals, pricing updates and export administration
Essential Skills
1. Fluency in spoken and written French as you will be liaising with French Nationals who speak French as their first language
2. Assisting French Nationals with the ordering of our client's products
3. Experience in a telephone-based customer service role
4. Excellent communication skills with a calm, composed manner with a positive, ‘will-do’ attitude
5. Customer...