Healthcare Assistant - Princess Royal University Hospital UTC
PRUH UTC - Princess Royal University Hospital, Farnborough Common, Orpington, United Kingdom Req #160
27 February 2025
About Us… Our urgent care division delivers highly successful services within 111, Clinical Assessment Services, GP Out of Hours and Urgent Treatment Centres nationally.
Totally was established to support the NHS and ensure that patients could quickly access the healthcare they need. We partner with healthcare commissioners across the UK & Ireland to deliver services that help them manage demand and reduce waiting lists, including the delivery of Urgent Treatment Centres and NHS 111.
About the Role…
As a member of the Health Care Team, you will be required to deliver caring and effective care respecting personal dignity and beliefs to all the patients attending the UTC and work in line with the Totally Values.
You will assist with the maintenance of a safe care environment, including preparing and clearing rooms and equipment with reference to infection control and a safe working environment for patients, visitors, and staff.
Under guidance from qualified staff, you will deliver patient clinical care, such as dressing simple wounds, applying plaster of Paris, applying slings, and dressing changes.
We are currently recruiting for full-time Healthcare Assistants working a rota pattern of 3 weeks working 3 shifts per week and 1 week working 4 shifts.
Your day to day…
Clinical
* Perform ECG recordings
* Perform urine dip and urine pregnancy tests
* Support ENP with treatment of minor injuries such as simple wound closure, dressing, application of plaster of Paris, application of sling and brace (walking boots, wrist splint, knee splint etc.)
* Record vital signs and report abnormal recordings and/or all adverse signs, symptoms to the clinician responsible for the patient
* Demonstrate basic life support skills after training
* Act as a chaperone when necessary
* Communicate effectively within the nursing team and between other care teams, patients, relatives, and visitors
* Assist with all aspects of patient care following instruction from and under supervision of the assigned clinician
* Move and handle patients using appropriate techniques acquired from training
* Assemble procedure trolleys as required
* Oversee the medical equipment used at the Urgent Treatment Centre, organizing replacements and calibration
Administrative
* Support admin staff in redirecting and booking patients in as required in the appropriate IT system
* Assist the Urgent Treatment Centre to achieve both local and national agreed targets
* Order, maintain, and organize stock and pharmacy orders for the UTC
* Ensure that Health & Safety policies and procedures are followed within the Urgent Care setting
* Responsible for Fire Coordinator duties in the department as per fire procedures
* Assist in keeping the clinical rooms and waiting area tidy at the end of each day in line with the Infection Prevention and Control guidelines and procedures
* Participate in training and development as required to ensure that resources are used to full potential
* Improve patient flow through the UTC (Urgent Treatment Centre)
* Achieve high standards of patient care
Qualifications, experience & training…
* Previous experience of working within a Urgent Treatment Centre or Hospital environment is essential
* Good general education, educated to NVQ 2 level or equivalent
* Working knowledge of Microsoft Office including Word, Excel, and Outlook
* Knowledge of medical terminology
* Previous experience of effective team working
* Knowledge of healthcare computer systems, for example, Adastra
* 33 days annual leave - inclusive of bank holidays (pro rata for part-time)
* Share save scheme
* Opportunities for career development
* Employee assistance program
* Virtual GP Services – 24/7 GP Appointments
Please note, we are unable to offer sponsorship for Right to work for this role.
Successful candidates will be required to successfully complete pre-hire checks, including, but not limited to Right to Work in the UK as well as Disclosure and Barring Background check.
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