We’re on the lookout for a tech-savvy and people focussed Applications Analyst to join our friendly and supportive team.
You’ll play a key role in implementing, developing, integrating, and supporting our business information systems. Working alongside another Applications Analyst, you’ll report to the Senior Applications Analyst to ensure the smooth operation and continuous improvement of our systems.
We believe work is something you do, not somewhere you go so if you want to work for a company who are truly flexible and where you are valued then this could be the role for you!
What we’re all about
You can probably already tell that we’re not your typical housing provider! With around 20,000 homes (and more in the pipeline), we’re on track with our growth plan to build 8,000 new homes across Yorkshire.
We’re dedicated to creating exceptional customer experiences along the way and are on a mission to build a culture that prioritises excellence, innovation, and customer obsession.
What will you be doing?
In this role, you’ll be transitioning new applications, systems, and services into day-to-day support and maintenance. You’ll make sure everything runs smoothly, keeping performance and security top-notch, while delivering upgrades, fixes, and product enhancements in a controlled way.
You’ll work closely with third-party software suppliers to manage the systems under your care, ensuring that both the operational environment and our Change Portfolio are well-supported. You’ll be the go-to expert, guiding smooth transitions and making sure any changes integrate seamlessly into operations.
As part of the Technology, Insight and Change Directorate, you’ll collaborate with your team and the wider business to deliver an outstanding experience for both colleagues and customers alike.
You’ll also have the opportunity to get involved in some of our ongoing systems projects, which will add some variety and development opportunity to the role.
You’ll primarily be based at home, but you will need to be able to travel into Leeds on occasion for team meetings. There will also be a need to do some in person training when you first start with us, but once you’re up and running you’ll have the flexibility to work wherever suits you best.
Who are we looking for?
The answer is simple - if you are hardworking, driven and ready for a new challenge, we want to hear from you.
The rest would also be great too –
1. Experience of testing, including creating test plans and recording results
2. Experience of administering and supporting business information systems
3. Ability to provide technical expertise, guidance and assurance to a complex change portfolio
4. Experience undertaking ‘BAU’ operations, administration, maintenance and support of business information systems
5. Experience of delivering 2nd and 3rd line support
6. Proficient in the use of Microsoft Office products
7. Great communication and interpersonal skills, with an approachable style
8. Excellent analytical and problem-solving skills
9. The ability to self-motivate with strong organisational skills
What’s in it for you…
This a full-time permanent role with a salary of £43,190.39 per annum, for a 35-hour week plus 25 days annual leave (rising annually to 30 days) plus Bank Holidays.
We offer a reward package to suit everyone. At YH, you can claim back for prescriptions, eye tests and more with our cash plan, make the most of a variety of retail discounts and take advantage of our pension scheme where we’ll match your contributions up to 9%, just to name a few.
Our people’s health and wellbeing are one of our top priorities, and you can make the most of our readily available wellbeing support package. This includes access to a library of free fitness classes, as well as an instant My GP service and free counselling sessions with a trained professional.
Now you’re really interested?
At YH, we’re actively building a working environment that’s inclusive as well as diverse, where everyone can contribute their best work and be themselves. We believe difference is what makes us stronger and recognise the importance of our teams reflecting communities we serve, so we welcome and encourage candidates from all backgrounds for this role.
We know that not all candidates will meet every single requirement. If your experience looks a little different from what we’re looking for and you think you can bring value to the role, we’d love to learn more about you so please apply!
If you require any additional support with your application, or have any further questions please contact our fab recruitment team via email at recruitment@yorkshirehousing.co.uk
The fine print
The closing date for applications will be Monday 3rd February 2025, but we might close it early if we get lots of great candidates, so don’t hang around.
First stage interviews will take place via Teams on 11th February, with second stage taking place in Leeds on 14th February.
If you’re applying for this role internally, you must inform your current line manager (it’s the right thing to do!).
* Job Reference yorkshousinggroup/TP/81/580
* Contract Type Permanent
* Closing Date 03 February, 2025
* Job Category Technology
* Business Unit Technology, Insight and Change
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