Sales and Billing Administrator Location: Biddulph Hours: Monday to Friday hours per week Salary: £30,000 per annum (pro rata) The role: We're seeking a highly organised and proactive Sales and Billing Administrator to support our clients' growing team. This full-time position offers flexible working hours and is perfect for someone with a solid background in administration and finance. If you have a keen eye for detail, strong communication skills, and enjoy being part of a collaborative team, we'd love to hear from you. Main duties: Create and send accurate customer invoices using Xero Oversee accounts receivable, monitor outstanding balances, and follow up on overdue payments Process and track transactions via Fastspring and Fastspring Hyperwallet platforms Prepare and reconcile monthly income reports, including US recharge and payable accounts Manage end-of-month reconciliations across various income streams and financial systems Ensure accurate reporting through timely reconciliation of previous month's financial data Handle remittances and maintain compliance with VAT regulations Collaborate with internal teams to ensure data accuracy and system alignment Provide outstanding customer support for billing inquiries and payment resolutions Maintain up-to-date financial records and contribute to ongoing improvements in finance processes About you: Proven experience in office administration, invoicing, and supporting finance operations Familiarity with Xero and Fastspring is highly desirable Solid understanding of payment workflows, financial reporting, and reconciliations Confident managing VAT, remittances, and monthly financial cycles Exceptional attention to detail and strong organisational abilities Self-motivated with a proactive approach to problem-solving and task management Strong communication skills with a focus on delivering excellent customer service Comfortable using finance or CRM systems in a fast-paced, dynamic work environment Benefits: Flexible working hours with hybrid or remote work options A collaborative, supportive, and forward-thinking team environment Competitive salary, reflective of your experience and skills Opportunities for growth and career progression in a fast-moving, tech-driven company Access to training resources and ongoing professional development Interested? Call Meg on or email INDCOM