We are seeking a Customer Service Administrator to work for our client based in Oldham. The successful candidate will be assisting in the day to day running of the business. This role requires a strong administrative background and excellent communication skills. This is a temporary ongoing position with potential to go permanent for the right candidate. Job: Customer Service Administrator Salary: £13.50 per hour Location: Oldham Hours: 8.30am-5pm Monday-Friday (1hour lunch) Key Responsibilities Respond to incoming enquiries from customers and suppliers via email and telephone Process orders updating and maintaining internal systems. Generate paperwork for production planning. Liaise with the production team on order progression to inform and update customers Organise and schedule meetings, visits, and appointments Welcome and book visitors on to site Proactively support Company safety initiatives improving health and safety in the working environment Requirements Experience in an administrative role in a manufacturing environment preferred Experience in a customer service role Experience of building positive relationships with customer and suppliers Strong Microsoft office proficiency (teams, excel, word and outlook) Able to communication at all levels Good organisational skills, attention to detail and record keeping Ability to work individually but also as part of a team. Understanding of Sales and Operations functions Confident in all interactions and communications All our roles are subject to pre-employment checks including references. If you are interested in the above position and would love to join a well-established company, we want to hear from you. Please note - due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 7 days of your application, then unfortunately you have been unsuccessful. Sure Start Staff act as an Employment Agency for permanent roles and an Employment Business for temporary opportunities