Employer description: For over 20 years, Sapphire has delivered industry-leading IT security solutions to public and private sector clients across the UK and Ireland. Overview: We are looking for an enthusiastic individual who can take a role in security event investigations and resolving security incidents within our central-Glasgow SOC. Supported by senior Security Analysts, the role of a Cyber Security Analyst Apprentice is responsible for the first point of contact with security alerts. The primary responsibility is triaging security alerts following security playbooks and processes as part of initial incident investigations. Resolving or escalating Security Incidents as required and partaking in incident response tasks to assist with post-incident reviews will be central to the role. You will be responsible for being resourceful, adaptive and creative with the ability to work under pressure, including but not limited to working to mitigate the impact of live and ongoing security incidents. This role encompasses building experience while leveraging the team’s expertise to accelerate learning and understanding of the Managed Services that are being delivered. This includes building expertise in cybersecurity and making use of the training resources that will be provided. Key Activities & Responsibilities: Monitor and respond to security alerts generated by technologies such as SIEM, EDR, Microsoft Sentinel, vulnerability management, phishing and Threat Intelligence solutions within a given SLA. Perform triage, in-depth analysis, and investigation as guided by processes and playbooks. Use sophisticated threat intelligence as part of investigations. Conduct security investigations using historical data. Conduct investigations with a wide range of data sets across multiple customer environments. Develop and maintain a strong relationship with the client's IT and Information Security team. Technology Focus: Successful candidates will have a strong awareness of the cyber security industry and demonstrate knowledge with relevant certifications where appropriate for solutions, including: SIEM solutions, Threat Intelligence, EDR, vulnerability management, Network, Cloud and Endpoint Security technologies. Qualities needed: Passion for cyber security Analytical mindset Excellent IT skills Teamwork skills Attention to detail Ability to multitask and prioritise workload Working week: Monday - Friday, 9am - 5pm, 35hrs a week. Salary: £20,000 per annum. Company Benefits: 25 days holiday plus, and you will be given an additional 3 days at Christmas Private Medical with option to add spouse/partner/family at own cost Employee Assistance Programme Death in Service benefit Pension – Sapphire will match up to 5% but you can put in more. The minimum amount you have to invest is 3% of salary Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8. If you are interested in starting your career and receiving a work based qualification at the same time, APPLY NOW