Reporting To: General Manager
Contract Type: Part Time Permanent
Location: O&M Facility – Edgewater Rd, Belfast
Working Hours: Part Time (20 hours) - 5 days per week09:30 – 13:30
Minimum Qualifications: 5 GCSE’s including Maths and English (A*-C Grade)
Minimum Experience: 2 years’ experience as an Administrative/Clerical Assistant, preferably within the service industry.
Desired Experience: Experience in control and upkeep of ISO 9001 quality management documentation
Principal Functions
* Carry out administrative duties for Management and Operations Teams.
* Write and distribute email correspondence, memos, letters and forms
* Assist in the preparation of regularly scheduled reports
* Develop and maintain a filing system
* Attend meetings and take detailed minutes when required
* Maintain computerised system of customer service and operations records
* Assist with control of QA and Procedural Documentation
* Handle abnormal loads correspondence and maintain register
* Meeting & Greeting both face to face and over the phone
* Assist in insurance claim handling and record keeping;
* Order stationary and maintain stock/supplies
* Undertake any other duties that may be assigned from time to time
Core Competencies and Attributes
* Strong knowledge of Microsoft Office packages
* Previous experience of working in a similar clerical or administrative role
* Excellent telephone manner, with strong communication and interpersonal skills
* Strong written and oral communication skills
* High degree of discretion dealing with confidential information
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