Job description
Vehicle Damage Assessor / Estimator - Castleford Area
We are looking for a VDA/Estimator in the Castleford area.
Up to £45K basic and a whole host of other perks, benefits, overtime and bonuses!
Responsibilities:
1. Carry out computerised estimates using Audatex
2. Communicate with customers to provide repair information and an indication of completion time
3. Compile all relevant information and complete supporting documentation
4. Record all estimate / repair information on the Advance system
5. Monitor progress of the vehicle through the repair process
6. Negotiate estimates with the Engineer when required
7. Discuss claim related issues with the Engineers
8. To identify opportunities for non-insurance related repairs
9. To conduct mobile and drive by estimates
10. To maintain and secure allocated equipment
11. To assist other team members as and when required
Qualifications:
Proven experience or knowledge of working in the automotive repair industry
12. ATA Accredited
13. Customer service skills - experience of delivery high quality service to customers
14. Planning and organisational skills
15. Flexibility and adaptability managing workflow across a number of department/specialisms
16. Valid driving licence
Benefits
17. A competitive bonus scheme
18. Group income protection with access to a GP and medical advice 24 hours per day for yourself and your family
19. Excellent benefits and rewards packages
20. Competitive employer matched pension contributions
21. Discounts on products and services
22. Savings and benefits schemes
23. Discounts and schemes for electric vehicle purchase for all employees
24. Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen
25. Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields
If this sounds like you we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further.