Job Title: Import Operations Executive Location: Tilbury (1 WFH day per week after probation) Salary - £30,000 - £35,000 (DOE) Job Summary: Our client started as a family-owned business and have been going for 45 years and growing fast. A medium sized business with over 40 employees. A large percentage of their employees have been with the business for over 10 years due to the progressive and supportive nature of the business. They are seeking a detail-oriented and proactive Import Operations Executive to manage and coordinate import shipments. The main part of the business is Far East deep-sea operations. The ideal candidate will have experience in international shipping, logistics, and sea freight. Key Responsibilities: • Oversee and manage end-to-end import operations, including booking shipments, tracking cargo, and ensuring timely delivery. • Using Multfreight forwarding software. • Coordinate with shipping lines, freight forwarders, and transport providers to optimize shipment schedules. • Ensure compliance with international trade regulations, customs procedures, and import documentation requirements. • Liaise with customers, suppliers, and internal stakeholders to provide updates on shipment status and resolve operational issues. • Prepare and verify shipping documents such as Bills of Lading, Commercial Invoices, Packing Lists, and Certificates of Origin. • Monitor and manage import costs, including freight, duties, and port charges, ensuring cost-effective solutions. • Address and resolve delays, discrepancies, or issues with customs clearance and shipping. • Maintain accurate records of import transactions and generate reports for management review. • Keep up to date with industry trends, regulatory changes, and best practices in global trade and shipping. Key Requirements: • Proven experience in import operations within the shipping, freight forwarding, or logistics industry. • Experience of sea freight is a must. Road and air freight would also be beneficial. • Experience in CNS and Destin8. • Excellent organizational and problem-solving skills with keen attention to detail. • Strong communication and negotiation skills to liaise with suppliers, customers, and regulatory authorities. • Ability to work in a fast-paced environment and manage multiple shipments simultaneously. • Experience handling shipments from the Far East region is an advantage. What you'll get: • Salary up to £35k • Discretionary company bonus annually • Opportunities for career growth in a dynamic global shipping environment. • Free high end tickets to sporting events including Football and F1 • Annual Christmas parties • Training and professional development opportunities If you are passionate about global trade and have the expertise to ensure seamless import operations, we would love to hear from you