German Speaker – Customer Service The Telemarketing Company is expanding fast and we’re growing our telemarketing team. If you have experience of working on the phone in sales or telemarketing, we would especially love to hear from you. We encourage and welcome all qualified candidates to apply regardless of sex, age, religion, ethnicity, sexual orientation, or belief. Salary between £22,000.00 to £25,000.00 per year based on previous experience. Some of our Benefits: We offer an amazing wellbeing service for you and up to 3 family members 28 days annual leave – increasing up to 33 days Cinema and Gym staff discount One month of free Bus Pass (Brighton & Hove) Access to an online platform for training with more than 65.000 courses We offer: The chance to work for some of the best-known companies in the world (see our website for examples - https://ttmc.co.uk) A culture that’s friendly and supportive, professional, and forward thinking A good starting salary, with reviews based on fair measurement of your performance after probation (3 months) Office based work available from our office in Central Brighton (East Sussex) Remote options also available for this position ( subject to providing evidence of broadband speed that meet our standards ) A great working environment, with a diverse team of colleagues of all ages and backgrounds Your day to day will involve: Handling customer requests either by phone or online Building customer relationships Administration and Account Management duties Accurately enter pertinent customer data and research customer information Provide excellent customer service at every touchpoint, and should you need help managing a customer’s concern, your manager will be there to help with resolution Responsible for in-depth knowledge of products and services offered, learning about products and staying up to date on new product or policy changes The ideal candidate must have: Ability to speak fluent German and English to a business level (mandatory) Reliability and commitment A professional telephone manner Good communication and listening skills A-levels or above academic qualifications Previous experience is not essential but will be advantageous For remote applicants; the position is subject to providing evidence of broadband speed that meet our standards About The Telemarketing Company We are one of the UK’s leading outbound telemarketing agencies, with over 30 years of history and around 250 in our team. We are family owned, with a professional but friendly and supportive team environment and we hold Silver Investors in People accreditation. We are proud members of the Brighton Real Living Wage campaign. How to apply: Please send us your CV by hitting apply now.