Support Worker Roundhay, Leeds, LS8 4DG Starting salary £12.00 per hour rising to £12.50 after probation About the company Our client provides community based registered care services for people with learning disabilities, autism and associated complex care needs. They provide personalised outcome-based support to enable individuals with significant care and support needs to live safely, happily and successfully in the community. Their focus is to fill the gaps in accommodation and support provision for uniquely complex and challenging individuals by taking a fresh perspective to their support needs. They provide bespoke individual accommodation choices that are entirely flexible to meet individual needs. Everyones opinion matters to them, and they see this as key to the success of the people they support. They recognise the value and importance of developing a safe and reliable home setting for the people they support; their families; the people they employ and for the commissioners who fund services. Values: Their values reflect them all and theyre the beating heart of everything they aspire to be. They set out their culture, the way they behave and the way they do things. Company values Change perceptions. See the world through the eyes of the people they support and mold the world around them Take a different outlook. Be confident to use their wealth of experience and knowledge to look at unique situations differently Be nice, kind, patient, resourceful, open minded, resilient and forgiving Understand why situations occur. They take an evidence based approach to why behaviour occurs and how to respond appropriately. Everyones opinions matters. They value every individual as part of the team and they are key to the success of the people they support and the organization Position The Support Worker will play a key role in delivering high-quality, person-centred care to adults with learning disabilities. This role involves working closely with internal teams, families, and external professionals to ensure that individuals are supported to lead fulfilling and independent lives. You will be involved in the development and implementation of tailored care plans, ensuring that the needs of the people they support are met in line with regulatory and organisational standards. Key responsibilities: Personal Care and Support: Reporting to the Senior Support Worker or Team Leader, you will assist in providing care to adults with learning disabilities, autism, and other complex needs, supporting them to live as independently as possible. Empowering Individuals: You will encourage and support individuals to achieve their personal goals and participate in a range of meaningful activities, promoting independence and dignity. Person-Centred Approach: You will provide care that is tailored to the individuals needs and preferences, ensuring that every person receives respectful and dignified support. Safeguarding and Compliance: You will ensure that care and support are delivered in line with regulatory requirements and company policies, safeguarding the health, safety, and well-being of the people they support. Team Contribution: As a Support Worker, you will contribute to creating a supportive and collaborative environment, where everyone works together to deliver high-quality care. Your Responsibilities: Person-Led Care: Build positive, respectful relationships with the people they support, encouraging them to take an active role in decisions about their care. Provide personal care as needed, always respecting the individuals dignity and privacy. Assist individuals with daily living tasks, including personal hygiene, meal preparation, and mobility. Support individuals in engaging with meaningful activities and social events, promoting emotional, physical, and psychological well-being. Monitor the health and well-being of those you support, ensuring their needs are met and reporting any changes to the senior team. Delivering High Standards: Follow individual care plans and risk assessments, ensuring all care is delivered safely and to the highest standard. Administer medication as prescribed and ensure that it is recorded accurately and safely. Support individuals with healthcare appointments and assist them in managing their medical needs. Encourage participation in recreational activities, ensuring each individual has the opportunity to develop new skills and interests. Teamwork and Communication: Maintain clear and accurate documentation on the needs and progress of the people they support. Work collaboratively with the team, ensuring effective communication and sharing of information about care needs. Respect the confidentiality of individuals and share information only as appropriate, in line with company policies and legal requirements. Support colleagues and contribute to a positive and respectful working environment. Health and Safety: Follow all health and safety policies and procedures, ensuring a safe and supportive environment for both staff and the people they support. Report any safeguarding concerns, incidents, or health and safety issues promptly. Take responsibility for maintaining your own safety and well-being while on duty. Infection control and COSHH rules must be followed as outlined in their safety management booklet available on QCS. Professional Boundaries and Communication: Communicate effectively and respectfully with colleagues, families, and external professionals to achieve positive outcomes for the people they support. Represent the service in a professional manner and act as an ambassador for the company. Report concerns about care quality or colleague performance promptly and in line with the organizations safeguarding and complaints policies. Sustainability and Compliance: Ensure that care is delivered in line with relevant legislation and best practice guidelines, including the Mental Capacity Act and safeguarding protocols. Contribute to the recruitment and onboarding process as needed, supporting the growth of the team. Help maintain a positive, values-driven culture within the team, supporting training and development. The role of Support Worker requires this position to have or be working towards a level 2 (Health & Social Care) diploma. This is a crucial part of the role, and all Support Workers need to have or working towards this qualification while in this position. Follow Procedures: The company has plenty of guides and information to help you do your job well. Youll find these on the platform and QCS, and through your manager. Please: Read The Right Way handbook thoroughly and follow the Skills for Care Code of Conduct. Ensure all confidential information is handled in line with the data protection policy. Read and follow all policies and procedures listed in the handbook and on QCS. This is not an exhaustive list of duties, and the role may change from time to time to meet the needs and objectives of the service. The Main Skills and Experience for this Role: Essential: Compassionate, patient, and respectful approach to care. Ability to communicate clearly and effectively. Ability to work well within a team and under supervision. Willingness to undergo training and development. Company Benefits: Cycle to work scheme Charitable matching Blue Light discount An extra days annual leave on the company for your birthday Long Service Awards Monthly award scheme (and much more) Equal Opportunities They are committed to anti-discriminatory policies and practices and it is essential that the post holder shares and promotes this. Confidentiality The post holder is required to observe strict and complete confidentiality regarding information obtained during the course of his/her duties. Scope of Job Description This job description reflects the immediate requirements and responsibilities of the post. It is not an exhaustive list of the duties but provides an indication of the work undertaken which may vary in detail in the light of changing demands and priorities. Substantial changes will be carried out in consultation with the post holder.